Last updated: 17.12.2025
Privacy Policy
1. Who We Are
Palladium Prime Real Estate Development L.L.C. (hereinafter referred to as "Palladium", "we", or "our Company") provides comprehensive real estate solutions including development, consulting, brokerage, legal services, property management, and after-sales support.
Website: www.palladium.ae
Data Protection Contact: privacy@palladium.ae
Address: Arjaan Office Tower, Dubai Media City, Office 603, Dubai, UAE.
2. What Data We Collect
We may collect the following categories of personal data:
Full name;
Contact details (phone number, email address, country of residence);
Information provided through website forms, CRM Bitrix24, or messengers (WhatsApp, Telegram, Instagram Direct, etc.);
Data collected from interaction with our marketing campaigns (Google Ads, Meta Ads, TikTok, etc.);
IP address, browser data, cookies, and device identifiers;
Partner and broker information (if applicable);
Call recordings and correspondence with our representatives.
4. Cookies and Analytics
We use cookies and analytics technologies to personalize user experience, analyze traffic, and optimize the website interface. Cookies do not contain personal data and can be deleted at any time through your browser settings.
4. Cookies and Analytics
We use cookies and analytics technologies to personalize user experience, analyze traffic, and optimize the website interface. Cookies do not contain personal data and can be deleted at any time through your browser settings.
4. Cookies and Analytics
We use cookies and analytics technologies to personalize user experience, analyze traffic, and optimize the website interface. Cookies do not contain personal data and can be deleted at any time through your browser settings.
5. Embedded Content and Third-Party Services
Pages of our website may include embedded content (videos, maps, forms, etc.). Such third-party services (YouTube, Google Maps, Meta, TikTok, etc.) may collect their own user data. We recommend reviewing their respective privacy policies.
5. Embedded Content and Third-Party Services
Pages of our website may include embedded content (videos, maps, forms, etc.). Such third-party services (YouTube, Google Maps, Meta, TikTok, etc.) may collect their own user data. We recommend reviewing their respective privacy policies.
5. Embedded Content and Third-Party Services
Pages of our website may include embedded content (videos, maps, forms, etc.). Such third-party services (YouTube, Google Maps, Meta, TikTok, etc.) may collect their own user data. We recommend reviewing their respective privacy policies.
6. CRM and Automation
All inquiries from the website and forms are automatically transferred to the Bitrix24 CRM, where contact details, communication history, and application status are recorded. Access is restricted to authorized employees only. Data is protected using encryption and secure authentication.
6. CRM and Automation
All inquiries from the website and forms are automatically transferred to the Bitrix24 CRM, where contact details, communication history, and application status are recorded. Access is restricted to authorized employees only. Data is protected using encryption and secure authentication.
6. CRM and Automation
All inquiries from the website and forms are automatically transferred to the Bitrix24 CRM, where contact details, communication history, and application status are recorded. Access is restricted to authorized employees only. Data is protected using encryption and secure authentication.
7. Use of AI Technologies
Palladium implements advanced Artificial Intelligence (AI) technologies including chatbots, avatars, and marketing automation systems. These tools enhance service quality but do not make decisions affecting individuals without human supervision. All data processed through AI tools is secured and never shared with third parties without consent.
7. Use of AI Technologies
Palladium implements advanced Artificial Intelligence (AI) technologies including chatbots, avatars, and marketing automation systems. These tools enhance service quality but do not make decisions affecting individuals without human supervision. All data processed through AI tools is secured and never shared with third parties without consent.
7. Use of AI Technologies
Palladium implements advanced Artificial Intelligence (AI) technologies including chatbots, avatars, and marketing automation systems. These tools enhance service quality but do not make decisions affecting individuals without human supervision. All data processed through AI tools is secured and never shared with third parties without consent.
8. Data Sharing and Disclosure
We may share data only with the following categories of recipients: Real estate development partners and agencies; IT and CRM service providers (Bitrix24, Google, Meta, WhatsApp Business API, etc.); Advertising and analytics platforms; Legal and accounting advisors; Government authorities upon lawful request. We do not sell or share personal data with third parties without a lawful basis.
8. Data Sharing and Disclosure
We may share data only with the following categories of recipients: Real estate development partners and agencies; IT and CRM service providers (Bitrix24, Google, Meta, WhatsApp Business API, etc.); Advertising and analytics platforms; Legal and accounting advisors; Government authorities upon lawful request. We do not sell or share personal data with third parties without a lawful basis.
8. Data Sharing and Disclosure
We may share data only with the following categories of recipients: Real estate development partners and agencies; IT and CRM service providers (Bitrix24, Google, Meta, WhatsApp Business API, etc.); Advertising and analytics platforms; Legal and accounting advisors; Government authorities upon lawful request. We do not sell or share personal data with third parties without a lawful basis.
9. Data Retention
The retention period depends on the nature of interaction: Client data – up to 5 years; Partner data – up to 7 years; Cookies – from 1 day to 1 year; CRM data – until the purpose of collection is fulfilled. After expiration, data is deleted or anonymized.
9. Data Retention
The retention period depends on the nature of interaction: Client data – up to 5 years; Partner data – up to 7 years; Cookies – from 1 day to 1 year; CRM data – until the purpose of collection is fulfilled. After expiration, data is deleted or anonymized.
9. Data Retention
The retention period depends on the nature of interaction: Client data – up to 5 years; Partner data – up to 7 years; Cookies – from 1 day to 1 year; CRM data – until the purpose of collection is fulfilled. After expiration, data is deleted or anonymized.
10. Your Rights
You have the right to: Access your data; Request correction or deletion; Withdraw consent to processing; File a complaint with the UAE Data Protection Authority. To exercise these rights, email us at privacy@palladium.ae with the subject line 'Data Request'.
10. Your Rights
You have the right to: Access your data; Request correction or deletion; Withdraw consent to processing; File a complaint with the UAE Data Protection Authority. To exercise these rights, email us at privacy@palladium.ae with the subject line 'Data Request'.
10. Your Rights
You have the right to: Access your data; Request correction or deletion; Withdraw consent to processing; File a complaint with the UAE Data Protection Authority. To exercise these rights, email us at privacy@palladium.ae with the subject line 'Data Request'.
11. International Data Transfer
In certain cases, data may be transferred outside the UAE when using foreign cloud or IT services. Such transfers occur only when adequate protection is ensured in accordance with the Federal Decree-Law No. 45 of 2021 (PDPL).
11. International Data Transfer
In certain cases, data may be transferred outside the UAE when using foreign cloud or IT services. Such transfers occur only when adequate protection is ensured in accordance with the Federal Decree-Law No. 45 of 2021 (PDPL).
11. International Data Transfer
In certain cases, data may be transferred outside the UAE when using foreign cloud or IT services. Such transfers occur only when adequate protection is ensured in accordance with the Federal Decree-Law No. 45 of 2021 (PDPL).
12. Data Security
We apply technical and organizational security measures including encryption, access control, backups, and security incident monitoring. Only trained employees bound by confidentiality agreements (NDA) have access to personal data.
12. Data Security
We apply technical and organizational security measures including encryption, access control, backups, and security incident monitoring. Only trained employees bound by confidentiality agreements (NDA) have access to personal data.
12. Data Security
We apply technical and organizational security measures including encryption, access control, backups, and security incident monitoring. Only trained employees bound by confidentiality agreements (NDA) have access to personal data.
13. Communications and Newsletters
By subscribing to our updates or submitting an inquiry, you consent to receive communications from Palladium. You may unsubscribe at any time by clicking 'Unsubscribe' in the message or contacting us directly.
13. Communications and Newsletters
By subscribing to our updates or submitting an inquiry, you consent to receive communications from Palladium. You may unsubscribe at any time by clicking 'Unsubscribe' in the message or contacting us directly.
13. Communications and Newsletters
By subscribing to our updates or submitting an inquiry, you consent to receive communications from Palladium. You may unsubscribe at any time by clicking 'Unsubscribe' in the message or contacting us directly.
14. Changes to this Policy
We may periodically update this Privacy Policy. Updates are published on the website with a revised date. By continuing to use our website, you confirm acceptance of the updated version.
14. Changes to this Policy
We may periodically update this Privacy Policy. Updates are published on the website with a revised date. By continuing to use our website, you confirm acceptance of the updated version.
14. Changes to this Policy
We may periodically update this Privacy Policy. Updates are published on the website with a revised date. By continuing to use our website, you confirm acceptance of the updated version.
15. Governing Law
This Policy is governed by the laws of the United Arab Emirates. All disputes shall be settled in the courts of the Emirate of Dubai.
15. Governing Law
This Policy is governed by the laws of the United Arab Emirates. All disputes shall be settled in the courts of the Emirate of Dubai.
15. Governing Law
This Policy is governed by the laws of the United Arab Emirates. All disputes shall be settled in the courts of the Emirate of Dubai.
16. Contact Information
Palladium Prime Real Estate Development L.L.C. Arjaan Office Tower, Dubai Media City, Office 603
Email: privacy@palladium.ae
Phone: +971 523 011 888
Website: www.palladium.ae